ZBE Inc. is dedicated to providing you productive tools, information and assistance through its website. Accordingly, we are committed to protecting your privacy online. Our pledge is to safeguard any personal or business information that you provide us. We will make every reasonable effort to use this information only as you choose. Information collected by us is for purpose of serving you more effectively and efficiently.
User information and site activity data is collected throughout the ZBE web site, including domains, browsers, and pages accessed. This information is used for standard reporting purposes and to improve the site content and display.
When you register as a user of the ZBE Service Portal, you will be asked to provide the following information including your name, job title, company, business phone number, business fax number, e-mail address (es) and business street address. In addition, you will be provided a user name and password.
In the course of service assistance, ZBE will collect information regarding computer hardware and software. This information will include: IP address, domains, browsers, web site addresses, access times, as well as service experiences.
Should you order parts, we will also need order information including shipping addresses, billing name and address, as well as the credit card number and expiration date.
Specific ZBE web pages are restricted to registered users; including the Service Portal. To become a registered user, send a request to ZBE for assistance in becoming a registered user.
Use of Information
ZBE collects and uses information to serve you as truly valued customers. We will not provide your specific information to any other parties. We use aggregate information for statistical analysis of customer experiences, product performance and reliability, product development, service problem recognition and resolution, website content improvement, technical information preparation, customer support and training purposes. We may also share that aggregate information with select third party partners in technical efforts to improve our solutions and services.
We may occasionally request information from users through surveys. Participation in these surveys is completely voluntary. Information collected will only used for improving satisfaction with our products and service.
In efforts to keep you informed, we will notify you in email or through the mail about new products and promotions. We will also send you service announcement updates with important information.
ZBE uses “cookies” to identify and track your on-line experiences at our site. Benefits to you include speed, efficiency and convenience when visiting and using the site.
Cookies are small pieces of information stored by your browser on your computer’s hard drive, at a web site’s request. Cookies do not write programs or deliver viruses. A cookie file can contain information such as a user ID that the site uses to track the pages you’ve visited, but the only personal information a cookie can contain is information you supply yourself. You may choose to decline cookies from our web site by setting your browser to notify you before accepting cookies. You may also set your browser to reject all cookies. If you choose to reject “cookies”, it may slow down your interaction with the web site.
ZBE maintains the information you provide on controlled servers that are protected against intrusion, unauthorized access or usage. We use a variety of security, data management, administrative and managerial control measures to protect against the loss, misuse and/or alteration of information under our control.
Except as otherwise stated in this Privacy Statement, access to information is limited to authorized ZBE staff and is further restricted by password protection mechanisms.
Acceptance of Terms
Changes and Notification