FAQs for WorkStream
Q. Does WorkStream do “order entry”?
A. WorkStream is not an accounting and “order entry” system. WorkStream controls the actual creation, productionm, and printing of the orders in your lab. Consequently, the “production” details of the order are entered through WorkStream IA. The financial details do not change from your current system.
Q. How does WorkStream integrate with my current order entry software?
A. WorkStream runs independently from your current order entry software.
Q. What kind of computer specification do I need for WorkStream?
A. Specifications for WorkStream are as follows:
WorkStream IA:
- IBM compatible 1000 MHz Pentium III PC or faster
- 512 MB RAM
- 32 GB HD or larger
- CD-ROM drive
- CD-ROM writer drive (recommended)
- High speed internet connection
- 17” color monitor, minimum screen resolution 1024×768 (1280×1024 or higher recommended)
- 24 bit color display card with at least 16 MB of video RAM
- Software compatibility:
- Microsoft Word NT 4.0, Windows 2000, Windows XP, Windows 98
- PC monitor calibration software and hardware recommended
- Photoshop Version 6 or Version 7 recommended
WorkStream DS:
- IBM compatible 500 MHz Pentium III PC or faster
- 256 MB RAM
- 20 GB HD or greater
- CD-ROM drive
- CD-ROM writer drive (Rimage CD writer/printer recommended)
- 100 BaseT network post or faster
- High speed internet connection
- 19” to 21” color monitor, minimum screen resolution 1024×768 (1280×1024 or higher recommended)
- 24 bit color display card with at least 16 MB of video RAM
- ZBE’s ColorPro Rapid Color Input Device
- Software compatibility:
- Microsoft Word NT 4.0, Windows 2000, Windows XP, Windows 98
- PC monitor calibration software and hardware recommended
- Photoshop Version 6 or Version 7 recommended
Q. Can I add text to my images?
A. Yes.
Q. I want to buy a Chromira printer. Will WorkStream IA come with it?
A. Two “seat” licenses of WorkStream IA are included with your Chromira Premium Maintenance contract and will be renewed with your maintenance. If you elect to discontinue your Chromira Priority maintenance contract, your WorkStream seats expire but may be renewed, or you can add additional seats separately from the service contract for $995 per seat, per year.
Q. Will WorkStream IA support my scanner?
A. WorkStream will support scanners, which conform to the “Twain” standard interface. “Twain” is the standardized interface used on scanners so most scanners use it.
Note: Some scanners are equipped with long roll film drives. In some cases, the long film drives themselves do not conform to the “Twain” standard although scanner does. It means that the scanner conforms to the Twain standard when used to scan single frames, but not when used to scan multiple frames.